LAX - Office Agent
ESSENTIAL DUTIES AND RESPONSIBILITIES

- Assist customers both over the telephone and at the front counter.
- Notify customers of freight arrival and charges applied.
- Prepare documentation for inbound/outbound flights and U.S. Customs.
- Make cargo reservations for outbound flights.
- Notify/assist customers in picking-up freight and collecting the charges due.
- Sell and issue airway bills for customers and apply tariff rates.
- Operate airline computer systems to assist customers with questions or problems, including AMS.
- Meet inbound and outbound flights for document handling.
- Process and deliver documentation to U.S. Customs and other government agencies.
- Comply with all safety/security regulations.
- Coordinate all cargo related activities with clients.
- Other duties as assigned.

EDUCATION and EXPERIENCE

H.S. Diploma or GED; or over 1 year up to and including 3 years of related experience and/or training; or equivalent combination of education and experience

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of:
- MS Outlook Communication Management software
- MS Excel Spreadsheet software
- MS Word Word Processing software
- MS Access Database Management software
- Internet Usage
- PC and/or MAC and Windows Usage experience
- Airline Computer Software

OTHER SKILLS AND ABILITIES

- Data entry skills
- Type 30 wpm.

OTHER REQUIREMENTS

- May occasionally be asked to run local errands.
- Security Clearance, (for airport security purposes) pass a 10-year background screening.